Welcome to the Advantage Employee Resource site.
We would like to inform everyone that the IT (MIS) Department has scheduled a patch update for our Netsmart Homecare system. Additionally, maintenance will be conducted on our servers, network, and email service. The update and maintenance are scheduled for Saturday, April 27, 2024, from 11:00 PM to 3:00 AM.
During this time, the following services will be unavailable: Access to the Virtual Office, Access to Netsmart Homecare, Access to Netsmart Homecare Mobile Phone, Access to Netsmart Homecare Mobile Tablet, and sending and receiving emails from your Advantage Health Systems Email account.
To prevent the loss of data and documentation, we strongly advise clinicians using Field Mode Tablets to synchronize their Mobile Netsmart Tablet before 10:00 PM on April 27, 2024.
We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please don't hesitate to contact the IT (MIS) Department. Thank you for your cooperation.
| OFFICE TELEPHONE NUMBERS: |
| San Diego | |
| Home Health: | (858) 433-0469 |
| Hospice: | (858) 547-0077 |
| Home Care: | (858) 800-0404 |
| Costa Mesa | |
| Home Health: | (714) 557-5506 |
| Hospice: | (714) 668-9302 |
| Riverside | |
| Home Health: | (951) 686-0003 |
| Hospice: | (951) 393-1333 |
| IMPORTANT INFORMATION |
Reminder: We strongly suggest when emailing any Advantage staff, please use the email address provided to you by Advantage Health Systems. Sending email from Yahoo, Gmail, Hotmail, etc. are not safe. Emails from those companies are scan for marketing information and they will sell this information to a third party marketing company. In addition, please use HIPAA compliant Advantage messaging apps in sending patient information to any Advantage staff. If you need additional information or you have concerns or query, please contact the IT Department. |
Visit our Employment page for current openings. |
Currently our system does not allow remote users to change their password remotely. There are two ways to reset your password, one is going to the office and two is emailing the IT Group requesting a temporary password. For security reasons, we highly recommend using the email system not texting or calling the IT Group for a temporary password request. |
| For San Diego only, email us at itgroup.sd@advhealthsystems.com.
For Costa Mesa only, email us at itgroup.cm@advhealthsystems.com. For Riverside only, email us at itgroup.rv@advhealthsystems.com. For Back Office only, email us at itgroup.bo@advhealthsystems.com. |